Terms of service

Welcome to lemontini.in (the “Website”). By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms of Service (“Terms”) along with any policies referenced here, including our Privacy Policy. If you do not agree to these Terms, please do not use this Website.

All products, services, and information displayed on the Website constitute an invitation to offer. Your order is your offer to purchase, which we may accept or reject at our discretion. A contract is formed only when we confirm or dispatch your order.

This website is operated by LEMONTINI ATELIER PRIVATE LIMITED.

1. Eligibility and Agreement

You must be at least 18 years of age or the age of majority in your jurisdiction to use the Website and place orders. By using the Website, you represent and warrant that you can form a legally binding contract and are not prohibited from purchasing goods or using services under applicable Indian law. We reserve the right to refuse access to the Website or cancel orders at any time, with or without reason.

2. Account, Password & Security

Certain features or purchases may require you to create an account and provide accurate, current, and complete information.

You are solely responsible for:

  • Maintaining the confidentiality of your login and account information.
  • All activities that occur under your account.

You agree to notify us immediately of any unauthorized use or security breach. We may suspend or terminate your account if the information provided is false, incomplete, or used in breach of these Terms.

3. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms and all applicable laws and regulations of India.

You specifically agree not to:

  • Use the Website for any unlawful, fraudulent, or unauthorized purpose.
  • Attempt to gain unauthorized access to any part of the Website, other user accounts, or our computer systems/networks.
  • Employ robots, spiders, scraping tools, or other automated methods to access or copy any part of the Website.
  • Interfere with or circumvent the security features of the Website.

We grant you a limited, non-exclusive, non-transferable right to access and use the Website for personal, non-commercial purposes only.

4. Products, Pricing & Availability

  • Availability: Certain products or services may be available exclusively online and in limited quantities.
  • Accuracy: We strive to display product details, descriptions, and colors as accurately as possible, but we cannot guarantee that your screen will render them perfectly.
  • Changes: Prices, product descriptions, offers, promotions, shipping charges, and availability are subject to change at any time without prior notice.
  • Right to Refuse: We reserve the right to limit quantities, restrict sales to any person, region, or jurisdiction, and discontinue any product or service at any time.
  • Errors: If a product is mispriced or described incorrectly, we reserve the right to modify or cancel any order placed for that product and will inform you promptly, unless the order has already been dispatched.

5. Orders, Billing & Payment

You agree to provide current, complete, and accurate purchase and account information for all transactions.

You also warrant that you:

  • Will use only payment methods lawfully owned and controlled by you.
  • Will promptly update your payment and contact details so we can complete transactions and contact you if necessary.

We reserve the right to refuse or cancel any order and to limit quantities per person, household, or order. We may treat multiple orders using the same account, card, billing, or shipping address as related and restrict them if necessary. If we modify or cancel an order, we will attempt to contact you using the details provided at the time of order.

6. Payment Methods & Fraudulent Transactions

When you provide payment details (credit/debit card, net banking, or e-wallet) to our third-party payment gateway:

  • You confirm that you are authorized to use that payment method.
  • Your payment information will be handled by payment processors for transaction processing, fraud verification, and as required by law.
  • You are solely responsible for maintaining the security and confidentiality of your payment details. We are not liable for any loss arising from the unauthorized use of your payment method.

We reserve the right to recover costs, collection charges, and legal fees from persons using the Website fraudulently and to initiate legal proceedings for fraudulent or unlawful use of the Website.

7. Electronic Communications

When you visit the Website or send us emails, you consent to communicate with us electronically. You agree to receive communications from us electronically (e.g., emails, notices on the Website), and you agree that such electronic communications satisfy any legal requirement that communications be in writing.

8. Information Accuracy & Website Content

We do not guarantee that all information on the Website is accurate, complete, or current at all times. Content, including descriptions, pricing, availability, and promotions, may contain errors or omissions.

We reserve the right to:

  • Correct any errors or omissions.
  • Change or update information.
  • Cancel orders affected by such errors.

We are not obligated to update information on the Website, except as required by applicable Indian law.

9. Third-Party Tools & Links

The Website may provide access to third-party tools, services, payment gateways, or links to external websites.

  • These are provided on an “as is” and “as available” basis, without any warranty, endorsement, or monitoring by us.
  • Third parties have their own terms and privacy policies, and your use of their tools or sites is entirely at your own risk.
  • Once you leave our Website, these Terms and our Privacy Policy no longer apply. We are not responsible for the content, practices, or policies of any third-party website, service, or tool.

10. User Content, Comments & Feedback

If you submit ideas, suggestions, reviews, comments, feedback, or other content (“User Content”), you grant us a worldwide, perpetual, irrevocable, royalty-free, and transferable license to:

  • Use, reproduce, edit, publish, translate, distribute, and display such content in any medium, without any obligation to compensate you.

You warrant that your content will not:

  • Violate any third-party rights (including copyright, trademark, privacy, or publicity).
  • Contain defamatory, abusive, obscene, or unlawful material.
  • Include viruses or malicious code.

We may monitor, edit, or remove any content that we deem in violation of these Terms or applicable law.

11. Personal Information

Your submission of personal information through the Website is strictly governed by our Privacy Policy.

  • By using our Google Sign-In feature (OAuth), you agree that any user data obtained from Google (including name, email, and profile picture) will be used solely for account authentication, user profile creation, and login facilitation, in compliance with the Google API Services User Data Policy.
  • You agree to review the Privacy Policy to understand how we collect, use, and protect your data.

12. Intellectual Property

All content on the Website—including text, images, designs, illustrations, icons, photographs, logos, trademarks, graphics, product photos, software, and other materials (the “Content”)—is protected by Indian and international intellectual property laws.

You may access and use the Website and Content for personal, non-commercial use only.

You may not copy, reproduce, modify, publish, distribute, display, sell, or create derivative works from any Content, or use any logo, trademark, or brand element without our prior written consent. No intellectual property rights are transferred to you by using the Website.

13. Prohibited Uses

In addition to other restrictions in these Terms, you are expressly prohibited from using the Website or its Content:

  • For any unlawful, fraudulent, or malicious purpose.
  • To harass, abuse, insult, harm, defame, intimidate, or discriminate against any person or group.
  • To submit false or misleading information.
  • To upload or transmit viruses or malicious code.
  • To collect or track personal information of others without consent.
  • To spam, phish, crawl, scrape, or interfere with security features.

We may terminate your access to the Website for any prohibited use.

14. Disclaimer of Warranties

The Website, its Content, and all products and services are provided on an “as is” and “as available” basis, without any representations or warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Website or Services will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected. Your use of the Website and Services is at your sole risk.

15. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages, or for any loss of profits, revenue, savings, or data, arising out of or related to your use or inability to use the Website, any products purchased, or any errors or omissions on the Website.

Where liability cannot be excluded, our total liability shall be limited to the amount paid by you for the specific product or service giving rise to the claim.

16. Safety and Product Disclaimer

This section contains important information regarding our products and their use.

  • This website is intended for users in India.
  • The content provided on this site—including text, images, and visuals—is for general information about our design-led décor products, toys, clothes, and accessories for children (ages 2–13). It is not intended to serve as medical or safety advice.
  • Please consult a healthcare professional regarding any concerns related to allergies, product safety, or medical conditions before purchasing or using our products. Users must not rely solely on information provided on this Website.

17. Indemnity

You agree to indemnify, defend, and hold harmless us, our directors, employees, agents, and partners from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of:

  • Your breach of these Terms.
  • Your violation of any law or third-party rights.
  • Your use of the Website or Services.

This obligation survives termination of your use of the Website.

18. Termination

We may suspend or terminate your access to the Website or Services at any time, without prior notice, if we believe you have breached these Terms or violated applicable law. Upon termination, your right to use the Website immediately ceases, and you remain responsible for any amounts due up to the date of termination.

19. Governing Law & Jurisdiction

These Terms and any dispute arising from or in connection with them shall be governed by the laws of India. The courts in India shall have exclusive jurisdiction over any legal proceedings arising out of or relating to these Terms and your use of the Website.

20. Changes to These Terms

We may update or modify these Terms at any time by posting the revised version on this page. Your continued use of the Website after changes are posted will be deemed acceptance of the updated Terms.

21. Contact

If you have any questions about these Terms of Service, please contact us at:

Email: customerexcellence@lemontini.in